Fix Printer Offline to Online
Here are seven of the most popular fixes for printer offline in case you’ve ever wanted to print something and wondered, “Why is my printer offline?” And how to fix the printer offline?
1. Look for error messages
If your printer seems offline and won’t print, you should first have a look at the printer itself. Is it on and powered? Make sure the paper tray is loaded, then look over the printer display for any error messages that hint at what’s wrong. There could be a paper jam, low or no toner, a connection problem, or a printer malfunction. Fix any issues you identify to fix printer offline.
2. Make sure Wi-Fi is turned on
Ensure the USB cable is secure if your printer is linked to your computer directly. You could also try different connection points to rule out faulty USB ports or cables as the cause of the issue.
But nowadays, the majority of printers are wireless, and it’s simple for your printer to lose connection to Wi-Fi and display offline. Ensure that the computer from which you’re trying to print is linked to the same Wi-Fi network as your printer. The Wi-Fi network name should appear on the printer’s display panel, indicating a reliable wireless connection.
3. Restart your computer and printer
Restarting your printer is one of the first steps in troubleshooting it. Turning it off and back on again offers the printer a chance to restart if there is an issue. Using the printer’s power button, you can turn it off.
4. Ensure the printer is not operating in offline mode
Your printer might be in offline mode, which makes the solution sometimes much more evident than you might imagine. Open your computer’s printer queue to check:
- Select Settings from the Start menu.
- Select Bluetooth & devices from the navigation pane on the left.
- Select Printers & scanners from the list of Bluetooth & devices.
- Select your printer from the list.
- Select “Open printer queue.”
- Make sure Use Printer Offline is not selected after selecting Printer from the menu bar in the printer queue window. If so, click it to return to online mode.
5. Reset Print Spooler
Your printer’s malfunction could be caused by a more serious software problem. The Print Spooler, that enables the computer and printer to communicate, may have malfunctioned. Try resetting the print spooler:
- Start by typing “services” into the Start search box. If Services appears in the list of search results, click it.
- Look for Print Spooler under Services.
- Select Restart from the pop-up menu when you right-click the Print Spooler.
6. Delete the print queue
It’s conceivable that one of the papers you sent to the printer had a problem, which caused your printing queue to stall. Try sending something to the printer first, then try clearing the entire queue. To get out of line:
- Select Settings from the Start menu.
- Select Bluetooth & devices from the navigation pane on the left.
- Select Printers & scanners from the list of Bluetooth & devices.
- Select your printer from the list.
- Select “Open printer queue.”
- Click Printer in the menu bar and Cancel All Documents in the printer queue box.
7. Reinstall your printer
If everything else fails, consider reinstalling the printer from scratch. This may fix a bug or reset a printer setting that is preventing it from functioning correctly.
- Unplug your printer and, if necessary—which is unlikely—the USB cable that connects it to your computer.
- Select Settings, then click Start.
- Select Bluetooth & devices from the menu on the left.
- Choose Printers and scanners.
- Make your printer your selection from the available devices.
- Select “Remove” from the menu at the top right of the printer page.
Click Add Device on the Printer & Scanners page once the printer has been uninstalled from your computer. To install a printer, follow the installation instructions.
Hence, the 7 fixes above will solve your problem: How to fix printer offline.
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