How to Fix Printer Paper Jam Issue

Fix Paper Jam Issue


Paper jams are not the cause of the problem; rather, they are the result of a range of problems that your equipment has encountered. Following are the most frequent causes:

Incorrectly inserted paper.

There are other things that can go wrong as you load the paper in the input tray, but this is frequently the main problem. Problems can arise from sheets that are glued together, folded or torn paper, or an overstuffed tray. Paper jams can even be caused by using the incorrect type of paper.

Damaged rollers.

Sheets are drawn in by rollers from the input tray. Over time, these rollers may deteriorate. They are typically built to endure a long time, but handling them improperly might cause damage.

Low quality paper

Devices like printers, copiers, and MFDs are extremely accurate. Low-grade paper can shred and flake, which can lead to problems. Even if there are no paper parts present, poor paper will nevertheless leave behind what experts refer to as “paper dust.” In essence, these are very tiny paper fragments that only cause trouble when they build up.

Low quality cartridges.

Stray ink and toner might be left behind by low-quality cartridges. In addition to causing paper jams, this will also lower the calibre of the output.

OK, let’s enter now. The fundamental steps to determining the problem’s path are as follows:

Turn off the device.

Turn it off if you’re heading inside. This will prevent any issues with heat, electricity, or moving parts.

Open all doors leading to the paper path. 
You must follow the paper’s course in order to determine the problem’s route. Start by removing or opening the input tray and following the paper path to the output tray, opening every door or panel you come across along the way if you are unable to determine which door leads to the paper jam. Following the paper’s natural course is also important because deviating from it would only result in more rips, dust, and stress on the device’s mechanical components.

Carefully pull out paper sheets and scraps.

Look for fragments of paper as well as any stuck or misplaced paper sheets. Pull the piece of paper out of the way firmly, slowly, and gently. Take care to remove all of the paper by pulling it as much as you can in the direction that it would normally go. Do not continue if you have the misfortune of breaking a device component; instead, call for assistance.

Close all doors and turn on the device. 

When turned back on, the gadget should restart itself without user intervention. Close all the doors once more and check again for paper fragments if the device still indicates being jammed. You’ll need to call for service if the device keeps complaining; that’s what we’re here for.

Jam Session

  1. As previously said, jams are inevitable during the course of your device’s life. The following procedures, however, may assist prevent paper clogs if you frequently experience them.
  2. Verify that the paper is properly inserted into the tray or slot of your device.
  3. Consider the input tray’s requirements when you reload it. This includes the proper way to load the paper and whether or not the length or width guides need to be adjusted.
  4. Do not overfill the paper tray if your device has one. Paper clogs are typically the result of the paper tray being overfilled.
  5. In your input tray, only one type of paper should be used at a time. Check the documentation for your device if you’re unsure whether it accepts a particular type of paper.
  6. You should fan the paper stack you are about to load. This will separate any papers that could be adhered to one another.
  7. Never stack different types or sizes of paper together. The gadgets may become confused as a result, which will inevitably cause paper jams.
  8. Your choice of paper’s quality will affect the outcome. Use the recommended types of devices paper wherever possible, and if you want to explore, start out modestly.
  9. Check the device for any leftovers from earlier jobs that might still be causing problems.
  10. Run routine cleaning processes on the gadget. As a result, the paper pathway is kept clean. If you won’t be using the gadget for a time, it is also advised that you switch it off. Some folks always turn off their electronics at night. By doing this, the gadget’s tiny cleaning cycles—which are helpful in keeping the device trouble-free—come into play.
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