The HP ENVY 5010 Printer makes printing, scanning, and copying simple. HP’s Instant Ink Service is compatible with it.

This article brief in about the issues and the methods to fix the issues related to HP ENVY 5010 Printer.

The issues like setting up your HP ENVY 5010 Printer through USB cable or wirelessly setting, installing the driver for HP ENVY 5010 Printer or fixing the issues like color not printing, black not printing, printing blank pages, paper jam, or to fix your scanner issue for HP ENVY 5010 Printer. You can refer to this article and follow the given steps to resolve your issues related to the HP ENVY 5010 Printer. There are some of the easy steps you can follow and fix your HP ENVY 5010 Printer.

How to setup HP ENVY 5010 Wireless Printer

To setup HP ENVY 5010 Wireless Printer, download the HP Smart app and then configure your printer using the HP Smart app. The steps are given below, follow these steps:

• Download the HP Smart app.

1. Download the HP Smart app for Windows, Mac, Apple iOS, or iPad/OS.

Note: Download the HP Smart app from the Microsoft Store, Mac App Store, or from the given link 123.hp.com  

2. To use all printer features while configuring HP Smart for the first time, you must create or sign in to an HP account.

• Use the HP Smart app to configure your HP ENVY 5010 Printer.

1. Prepare the printer for setup if you’re setting it up on a Wi-Fi network.

• Put the printer, computer, and phone next to the Wi-Fi router.
• Connect to network by turning on Wi-Fi on your computer. Use the Wi-Fi connection during setup if the computer is currently linked to the network with an Ethernet cable instead.
• So that HP Smart can identify the printer during setup, turn on Bluetooth on the PC or mobile device.
• To ensure that Windows is constantly up to date on machines running Windows, enable Windows Update.
• Install HP Smart for iOS and Android, then allow the app to use your location to find the printer and provide setup guidance after enabling the mobile device location function.
• During setup, your device can show a number of nearby printers. Choose the right printer, please. A printer with the word “DIRECT” in its name should not be chosen because it is just for Wi-Fi Direct connections.

2. Start HP Smart.
3. Select Wi-Fi, USB, or Network on the connection type screen. Your computer or mobile device’s display of options varies. Complete the setup by following the procedures. If your printer cannot be found when connected to Wi-Fi, move on to the next step.
4. Switch back to Wi-Fi setup mode.
5. Close HP Smart, then open it again in two hours, and then add the printer once more.
6. Complete the printer configuration by following the suggested setup steps.

How to install HP ENVY 5010 Printer driver

For installing HP ENVY 5010 Printer driver follow the given listed steps:

• Go to the device and printer section of the control panel, select “add a local printer,” then follow the on-screen directions. Your printer’s driver will be found and installed using this.
• As an alternative, you can go to the official HP website, enter the right model number of your printer, and download the drivers there.
• Additionally, download the HP Smart app, which will help you with driver installation. For users of both Windows and Mac operating systems, there is the HP smart App.
• You will finally notice the status of your printer as online with a green check mark after your drivers have been successfully installed. This indicates that your printer is set up and prepared for usage.

How to fix HP ENVY 5010 Printer offline issue

Follow these steps to fix the printer connection in order to fix the HP ENVY 5010 offline issue. Your printer may occasionally be unavailable, or the printer device may display an offline message.

• Start by resetting your printing environment, which can enable you to reconnect your device to the printer.
• After roughly 10 seconds of inactivity, disconnect the printer’s power cord. Turn off your printer.
• After 10 seconds, turn off your computer.
• Reconnect the printer’s power cord, and then turn on printer.
• Restart the router and remove power cord from router if you are using a wireless network connection.
• Wait until the network activity light turns on before reconnecting the power cord to the router after letting it rest for 5 seconds.
• Press the wireless button or wireless control panel icon at the same time to activate the wireless connection.
• After that, turn on your computer and wait till your printer is linked to the router. Try printing again after re-connecting the printer’s power cord to the back.

If there HP Envy 5010 Printer is Offline issue, try some different option that is, default printer setup:

If two drivers have the same name, the default printer driver may have changed after another driver was installed. Try switching the default print driver back to the one you first installed, then verify the printer’s status. Next, use Windows’ Search for devices feature to find devices and printers, and then choose them. Find the printer that is grey out and make it your default printer. Try to print something now.

How to setup HP ENVY 5010 Printer

To setup HP ENVY 5010 Printer; establish a USB Printer connection while using Windows or Mac:

• Establish a USB printer connection (Windows):
• To configure a USB connection in Windows, first download the HP Smart app and then follow the on-screen directions.
• Remove the USB cord from the printer if it is already attached to the computer, and then take the printer out of the computer.
• Select the name of your printer from the list under Printers & scanners after searching for and opening the category. Restarting the computer after clicking Remove device and selecting Yes.
• Ensure that your computer has an open USB port. The printer might not get enough electricity to operate correctly if connected to a USB hub or docking station.
• Install the HP Smart app by going to HP Smart – Microsoft Store.
• Open the app, then complete the installation by following the installation instructions. Click the Plus symbol to add your printer if the setup doesn’t start on its own.

• Establish a USB printer connection (Mac)
• To configure a USB connection in macOS, first download the HP Smart software and then follow the on-screen directions.
• Remove the USB cord from the printer if it is already attached to the computer, and then take the printer out of the computer.
• Select System Preferences, then Printers & Scanners, Print and Scan, or Print and Fax by clicking the Apple icon. Restart the computer after selecting the name of your printer and clicking the minus symbol.
• Ensure that your computer has an open USB port. The printer might not get enough electricity to operate correctly if connected to a USB hub or docking station.
• Install the app by visiting the HP Smart – Mac App Store.
• Open the app, then complete the installation by following the installation instructions. Click the Plus symbol to add your printer if the setup doesn’t start on its own.

How to fix color not printing in HP ENVY 5010 Printer

To fix color not printing in HP ENVY 5010 Printer, install the printer driver again. Reinstall the HP ENVY Printer driver by following these steps:

• Uninstall and reinstall the printer software if you are unable to print in color from a Windows PC.
• From the list of devices, delete the printer.
• To remove the printer from the list of devices, follow the instructions under Uninstall HP printer software and drivers.
• Install the newest software for your printer by going to HP Customer Support – Software and Driver Downloads.
• Try printing. You don’t need to carry on troubleshooting if these procedures were successful in fixing the problem.

Another way to fix color not printing in HP ENVY 5010 Printer is to look for ink smudges on the back of printouts:

• Your printouts can be fixed if there are ink streaks on the back using an automatic technique.
• Put white copy paper in the printer.
• Swipe left on the printer control panel’s display, then tap Setup.
• Touch on tools.
• Touch Clean Page Smears after using the display’s up swipe.
• The printer feeds a blank page gradually.
• Hold off until the printer ejects the blank page.
• Try printing after removing ink spills.                                                                                                                     

How to fix jam issue for HP ENVY 5010 Printer

To fix jam issue for HP ENVY 5010 Printer, you can either check for stuck in the input tray or stuck paper in the output tray.

Check for stuck paper in the input tray.

• Examine the input tray for stuck paper.
• The input tray must be checked as the first HP printer paper jam fix. Find out in 8 steps how to inspect the input tray and remove the paper from here.
• Press the “Power” button after plugging in the printer.
• Disconnect the printer’s power cord from the back while it is still on.
• Search for the input tray.
• Out of the input tray, gently remove the paper.
• Remove any paper fragments or other things that may have fallen inside the input tray by looking inside it.
• Put the printer back where it belongs.
• Reattach the power cable, then turn the printer on.
• Afterward, operate your HP printer as usual.

Check for paper jam in the output tray.

We’ll explain how to access the output tray of an HP ENVY 5010 Printer to clear a paper jam in this remedy. Just 4 easy steps are required to complete this cure.

• Disconnect the power line from the printer and turn it off.
• Track down the output tray.
• If any paper in the output tray is jammed, carefully remove it by pulling it out.
• Now attempt to print. It will operate without issue.

How to fix black not printing for HP ENVY 5010 Printer

To fix the black not printing for HP ENVY 5010 Printer check ink cartridge of your printer. To check the ink cartridge follow the given steps:

1. Change any empty or low-ink ink cartridges.
2. Ensure that ink cartridges are correctly put in their designated slots and snapped into place.
3. If you replaced a new cartridge, double check to make sure you removed the tape covering the vent.
4. Verify whether the cartridge vents are blocked. The cartridge vents can be resolved by carefully clearing the vent blockage with a pin.
5. To see if your printer can detect cartridges, try using a different ink cartridge. If an outdated cartridge used to function with your printer, try installing it once more and check to see if your printer generates any output—any shade of grey will suffice.

How to fix printing blank pages issue for HP ENVY 5010 Printer

There are some simple steps to follow to fix printing blank pages issue for HP ENVY 5010 Printer:

• Turn off your printer.

Follow these instructions to reset your HP ENVY 5010 Printer:

1. Press the Power button on your printer and wait for a complete shutdown of the machine.
2. The electrical outlet’s power cord should be disconnected. Reconnect the power cord to the outlet after waiting three minutes.
3. To activate it, press the Power button on the gadget.

• Fix Ink / Toner Cartridge Issues

Your printer won’t be able to produce consistent printouts if the ink cartridges have problems. Make sure your cartridges are completely functional and in good condition by following the instructions listed below:

1. To see whether there is enough ink left, check the Toner / Ink Levels.
2. Remove the ink cartridges and inspect them for damage.
3. Check to make sure each cartridge is installed properly.

• Clean out the print head (Automatic Cleaning)

Using the printer’s automatic cleaning cycle, you can clear a clogged print head on an inkjet printer. This cycle can be turned on from the control panel of your HP ENVY 5010 Printer or the Printer Properties section of the Control Panel on your computer.

If the simple cleaning doesn’t clear the print head obstructions, choose the deep cleaning function option.

How to fix scanner issue for HP ENVY 5010 Printer

The following are suggestions to fix scanner issue for HP ENVY 5010 Printer:

• Make that the scanner software is correctly installed and that all the settings are set.
• Check to see if the scanner’s power light is on.
• Uninstall and reinstall the scanner software if any software-related issues are found.
• Try to run the fundamental tests that the manufacturer recommends.
• Ensure that the scanner’s cords are securely attached.
• Dust, humidity, and overheating can all permanently harm the scanner.
• You can identify and troubleshoot such difficulties by restarting your computer, removing cables, and checking for any hardware incompatibilities in the device manager.
• Installing Tools for Printers and Scanners to Fix Issues with Printers and Scanners